Our Policy

At MSI Holdings Group, we have adopted they original administrative fee schedule from Old West Marine during initial collection efforts. The team at Old West Marine provided a service to you in a timely manner, so you need to pay your balance due.

We will invoice you according to agreements signed by your vessels management team and administrative fees will be incurred per Old West Marine policies. Your credit card placed on file with Old West Marine will be charged for the balance due on your account within 24 hours of you being invoiced.

If your payment method provided on your arrival notice declines, we will attempt to contact you. If collected amounts are disputed after being received by MSI Holdings Group under false pretense or you feel you shouldn’t have to pay because (fill in the blank), the party executing the dispute under false pretense will be subject to the MSI Holdings Group Fee Schedule found at www.msiholdingsgroup.com/fee/.

If your payment method provided on your arrival notice is invalid or has missing information that is required to process your payment, we will attempt to contact you regarding the missing information. Upon collection of missing information, your card will be processed. If collected amounts are disputed after being received by MSI Holdings Group under false pretense or you feel you shouldn’t have to pay because (fill in the blank), the party executing the dispute under false pretense will be subject to the MSI Holdings Group Fee Schedule found at www.msiholdingsgroup.com/fee/.

If your payment method provided on your arrival notice has expired, we will attempt to contact you for an updated payment method. If collected amounts are disputed after being received by MSI Holdings Group under false pretense or you feel you shouldn’t have to pay because (fill in the blank), the party executing the dispute under false pretense will be subject to the MSI Holdings Group Fee Schedule found at www.msiholdingsgroup.com/fee/.

If we do not receive payment of balance due within 30 days of the MSI Holdings Group invoice due date, your account will be escalated. Depending on balance due, MSI Holdings Group reserves the right to initiate small claims action, large claims action, or file criminal charges against you pursuant to Arizona Revised Statute 13-1802A3 and/or Arizona Revised Statute 13-1802A6.

Arizona Revised Statue 13-1802A3 reads as follows:

Obtains services or property of another by means of any material misrepresentation with intent to deprive the other person of such property or services; or

Arizona Revised Statue 13-1802A6 reads as follows:

Obtains services known to the defendant to be available only for compensation without paying or an agreement to pay the compensation or diverts another’s services to the person’s own or another’s benefit without authority to do so; or

Theft of property or services with a value of twenty-five thousand dollars or more is a class 2 felony. Theft of property or services with a value of four thousand dollars or more but less than twenty-five thousand dollars is a class 3 felony. Theft of property or services with a value of three thousand dollars or more but less than four thousand dollars is a class 4 felony, except that theft of any vehicle engine or transmission is a class 4 felony regardless of value.  Theft of property or services with a value of two thousand dollars or more but less than three thousand dollars is a class 5 felony.  Theft of property or services with a value of one thousand dollars or more but less than two thousand dollars is a class 6 felony.  Theft of any property or services valued at less than one thousand dollars is a class 1 misdemeanor, unless the property is taken from the person of another, is a firearm or is an animal taken for the purpose of animal fighting in violation of section 13-2910.01, in which case the theft is a class 6 felony.

click here to verify the above information with the Arizona State Legislature

The team at Old West Marine provided a service to you and we will not be involved in the practice of renegotiating balance due. If a specific service was not provided we will remove it from your invoice. Payments made to Five Star Marine LLC will not be accepted as payments made to MSI Holdings Group LLC, MSI Business Holdings LLC, or Apalategui LLC.